The retail marketplace is changing fast. So too is the future of the workplace, with its age blended workforce driven by technological advancements. And the ability to remain relevant and differentiated from your competition is more challenging than ever before.
CULTURE FIRST.
A company's culture (which is executed by its people) in an age where copying is relatively easy, is the competitive edge. And this starts and ends with our leaders. And we all get that.
In a recent global survey, CEOs were asked "which would be the most important strategy you would want to get right next year?". The strategy which scored the highest was "people".
The problem is that we are really good at measuring business metrics such as customer acquisition, operations, ROI on marketing spend but we aren't very good at measuring our metrics around culture and employee engagement.
And we must. Our relevancy and potential survival relies on it.
CULTURE FIRST.
A company's culture (which is executed by its people) in an age where copying is relatively easy, is the competitive edge. And this starts and ends with our leaders. And we all get that.
In a recent global survey, CEOs were asked "which would be the most important strategy you would want to get right next year?". The strategy which scored the highest was "people".
The problem is that we are really good at measuring business metrics such as customer acquisition, operations, ROI on marketing spend but we aren't very good at measuring our metrics around culture and employee engagement.
And we must. Our relevancy and potential survival relies on it.
71% of employees in Australia & NZ are disengaged in their work and their workplace. And 15% are actively disengaged* As a leader it's easy to be unaware that it's happening, even when it's right under our nose. And it's costing companies millions of dollars a year.
* Gallup 2017 State of the Global Workplace Report
Melissa consults with companies of all sizes to help them measure their employee engagement metrics. Doing a deep dive into the 4 different levels of employee needs gets us closer to discovering an employee's engagement level. This is a powerful tool to give companies a snapshot of where leaders are not meeting some, or all, of an employee's needs, which directly impacts on the employee's engagement levels.
Utilising a unique and highly specialised Leadership X Design™ training process, leaders develop real world leadership solutions to implement into their teams immediately.
Melissa consults with companies of all sizes to help them measure their employee engagement metrics. Doing a deep dive into the 4 different levels of employee needs gets us closer to discovering an employee's engagement level. This is a powerful tool to give companies a snapshot of where leaders are not meeting some, or all, of an employee's needs, which directly impacts on the employee's engagement levels.
Utilising a unique and highly specialised Leadership X Design™ training process, leaders develop real world leadership solutions to implement into their teams immediately.
Specialising in:
We help you create leaders you not only want, but need.
- Company Culture
- World Class Customer Experiences
- Leadership X Design™
- Employee Engagement
- Strengths Based Leadership
We help you create leaders you not only want, but need.