Are your leaders creating engaged team members? (Stats say, "probably not")
The retail marketplace is changing fast. So too is the future of the workplace, with its age blended workforce driven by technological advancements. And the ability to remain relevant and differentiated from your competition is more challenging than ever before.
In a time when copying is relatively easy, standing out and creating a competitive advantage starts with the customer experience. How we make a person feel when they interact with us.
And that experience being created by your employees all comes back to one simple, yet very important factor. Their level of engagement in their work and their workplace. Surprisingly, across Australia & NZ, 86% of our employees are disengaged. In essence, your company has disinterested and disengaged employees as the face of your brand, creating experiences for your customers. Ouch!
In a time when copying is relatively easy, standing out and creating a competitive advantage starts with the customer experience. How we make a person feel when they interact with us.
And that experience being created by your employees all comes back to one simple, yet very important factor. Their level of engagement in their work and their workplace. Surprisingly, across Australia & NZ, 86% of our employees are disengaged. In essence, your company has disinterested and disengaged employees as the face of your brand, creating experiences for your customers. Ouch!
71% of employees in Australia & NZ are disengaged in their work and their workplace. And 15% are actively disengaged* As a leader it's easy to be unaware that it's happening, even when it's right under our nose. And it's costing companies millions of dollars a year.
We tend to be really good at measuring business metrics such as customer acquisition, operations, ROI on marketing spend, but we aren't very good at measuring our metrics around culture and employee engagement. We create business plans, financial goals and marketing strategies. But when was the last time your company asked it's leaders to develop a leadership strategy for the next financial year?
Our employee engagement levels starts and ends with our leaders. Let's equip our leaders with a practical yet powerful leadership strategy they can take back and start implementing immediately.
Our employee engagement levels starts and ends with our leaders. Let's equip our leaders with a practical yet powerful leadership strategy they can take back and start implementing immediately.
LEADERSHIP X DESIGN™ SOLUTION.
We Our Leadership by Design™ Solution provides awareness of employee engagement levels together with real world leadership strategies your leaders can implement immediately to increase engagement levels.
1. Measuring your employee engagement levels.
We create a feedback tool to measure your employee engagement metrics. Doing a deep dive into the 4 different levels of employee needs gets us closer to discovering your employee's engagement level. This is a powerful tool to give companies a snapshot of where leaders are not meeting some, or all, of an employee's needs, which directly impacts on the employee's engagement levels.
2. Develop a leadership solution for employee re-egagement.
We customise a leadership program based on your culture utilising our Leadership X Design™ training process. It focuses in on important leadership behaviours (not traits or values) to create real world leadership expectations for your company.
Focusing on 3 paramount leadership pillars:
1. Measuring your employee engagement levels.
We create a feedback tool to measure your employee engagement metrics. Doing a deep dive into the 4 different levels of employee needs gets us closer to discovering your employee's engagement level. This is a powerful tool to give companies a snapshot of where leaders are not meeting some, or all, of an employee's needs, which directly impacts on the employee's engagement levels.
2. Develop a leadership solution for employee re-egagement.
We customise a leadership program based on your culture utilising our Leadership X Design™ training process. It focuses in on important leadership behaviours (not traits or values) to create real world leadership expectations for your company.
Focusing on 3 paramount leadership pillars:
- Expectations
- Accountability
- Strengths based leading
* Gallup 2017 State of the Global Workplace Report
